platepilot

Content and copy guidance

Voice

Use supportive, calm, concise language. Describe what happened, what is known, and what the adult can do next. Prefer “you can” over commands and “estimate” over certainty.

PlatePilot content is general wellness information. It must not diagnose, prescribe, promise an outcome, or imply emergency support.

Terminology

Prefer Avoid
adult, member, other household adult child, dependent, family profile
meal, food, item cheat meal, guilty food, clean/dirty food
estimate, provisional result accurate result, diagnosis, prescription
saved, added, planned, skipped, not entered logged, succeeded, failed your goal, bad day
saved, still saving, waiting to save, couldn’t save synchronized, pending synchronization, operation, queue
saved version, your version server version, local version
amount, serving, unit perfect portion
review and edit trust the AI, automatically correct
general wellness information medical advice, treatment plan
remove photo, delete account erase everything instantly, unless verified

Do not infer gender, relationship, diet culture, disability, or health status from names, photos, preferences, or household membership.

Required ideas

Adult-only notice

PlatePilot is for adults aged 18 and older.

If a person cannot affirm this, stop account setup. Do not redirect into a child flow.

Wellness disclaimer

PlatePilot provides general wellness information, not medical advice, diagnosis, or treatment. For personal health decisions, speak with a qualified professional.

Keep the full disclaimer in onboarding and About. Use shorter contextual wording where uncertainty matters.

Automated results

Recommended:

This is an estimate. Review and edit the items before saving.

For failure:

We couldn’t analyze this photo. Try again or enter the meal manually.

Never imply that a photo can determine an adult’s medical needs.

Photo privacy

Recommended structure:

  1. Why the image is needed
  2. Who processes it
  3. That raw uploads are stripped of metadata and deleted before provider processing, with a 1-day fallback for both quarantine/ and sanitized processing/ objects
  4. That an optional diary/ choice retains current and noncurrent versions for 365 days
  5. Where to remove it

Do not preselect the longer optional retention choice. Do not call a retained original “required” when analysis can use temporary retention.

Household

Recommended:

Invite one other adult. Each adult keeps their own account and controls described sharing.

State exactly what becomes shared before acceptance. “Join household” must not imply blanket access to photos, diary, export, or deletion.

Subscription

State price, billing period, trial/allowance, renewal, cancellation/management route, and provider-verification state near the action. Do not use fake urgency, countdowns, hidden close controls, or shame. If billing is unavailable, preserve manual logging.

Errors and status

Use:

What happened. What was preserved. What the adult can do next.

Examples:

Avoid raw provider errors, stack traces, blame, or unsupported promises about recovery time. Never label destructive sign-out as “reauthenticate” or imply that M1 resumes a pending operation after another login. Require confirmation and label the action Discard local data and sign out.

Numbers and provenance

Review checklist